Free Zen U. in Singapore

School is in session! Zendesk and Zopim are excited to invite you to join the 2014 Worldwide Zen U. Tour...

You're invited to our free one-day training to learn more about Zendesk and Zopim functionality that will further optimise your support team efficiency! Join other Zendesk and Zopim administrators and agents for an informative training session that will cover:

• Getting Started with Zendesk: Ticket Creation, Ticket Lifecycle, Ticket Types
• Ticket Channels: Email, Web Portal, Twitter, Zopim Chat, Facebook, Feedback Tab and Voice
• Improving Efficiency: Views, Macros, Placeholders
• Business Rules: Triggers, Automations
• Zendesk Help Center
• Mobile and New iPad App
• Reporting
• Integrations
• Upcoming Features

The day is structured to deliver best practices and key concepts to users with any level of expertise - whether you're an experienced user or just getting started. You'll be guided by our most popular Zendesk and Zopim trainers and have the opportunity to build your network and connect with other Zendesk and Zopim users at lunch and during drinks after the training.

The training will take place at:
Harvard Suite 1 & 2
Academy of Certified Counsellors
9 Penang Road #13-03/04 Park Mall
Singapore 238459

Enroll now - class size will be limited! This is a free event (includes lunch and drinks!) open to anyone interested improving their support process and customer experience.